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Alternative Dispute Resolution and Online Dispute Resolution for EU consumers: Questions and Answers

The article is a Q and A regarding ADR and Online Dispute Resolution (ODR) for consumers in the European Union. This is to promote further ADR and ODR because well-functioning ADR procedures across the EU will encourage consumers to seek solutions to the problems they encounter when buying products and services in the Single Market. It will also provide businesses with new opportunities and help drive economic growth. Read More

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