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Austin police, public can handle complaints in mediation

Rudeness, profanity and inadequate police service are among the allegations that can now lead to a mediation session between Austin police officers and the members of the public who complain about them, according to Police Department policy.

The recently implemented alternative to an internal affairs investigation that follows a complaint from the public against an officer has so far been little used, but both Police Monitor Margo Frasier and the Austin Police Association are supportive of the option. “I think it’s healthy that a police officer and a complainant sit across from each other and explain both of their perspectives,” Police Association President Wayne Vincent said. Read [more]

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